PRIVACY POLICY

At CloudWalker Streaming Technologies Pvt. Ltd., having our registered office at 503, 5th Floor, Business Suites 9, S. V. road, Santacruz West, Mumbai 400054 hereinafter referred to as “CloudWalker”, we value your trust and respect your privacy.
This Privacy Policy provides you with details about the way your data is collected, stored and used by us. You are advised to read this Privacy Policy carefully. By visiting CloudWalker’s website/ CloudWalker’s applications, you expressly give us consent to use and disclose your personal information in accordance with this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use or access CloudWalker website or CloudWalker applications.

General

This privacy statement is applicable to website of CloudWalker, or any online application that refers to or links to this Privacy Policy (collectively, our “Services”). This Privacy Policy applies regardless of whether you use a computer, mobile phone, tablet, or television or any other media or computer resource to access our Services. It is important that you read the Privacy Policy carefully because anytime you use our Services, you consent to the practices/ policies that we have set out in this Privacy Policy.

Personal Information

Personal Information, means and includes, all information that can be linked to a specific individual or to identity of any individual, including but not limited to, name, address, mailing address, telephone number, email ID, bank account details including details linked to credit/debit payment instruments, information about your mobile phone, any details that may have been voluntarily provided by the customer, whether to Unique Identification Authority of India (UIDAI), Credit Information Bureau of India Limited (CIBIL) or any other agency including any other Credit Information Companies (CIC).

Use of Personal Information

We use personal information to provide you with loan you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, assess your interest in our services, inform you about offers, products, services, updates, customize your experience, detect and protect us against errors, fraud and other criminal activity, enforce our terms and conditions, etc. We may also use your personal information to send you offers regarding various services/facilities which CloudWalker or its group companies may, from time to time, launch. We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, gender, etc.). We use this data to customize your experience at CloudWalker. All such data shall be transmitted and stored by us in an encrypted manner in accordance with all applicable laws to ensure the secrecy and confidentiality of the personal data and information and such personal data and information shall not be shared or used except as contemplated herein.

Disclosure

We will not voluntarily disclose your personal information to any third party but in exceptional circumstances, we may do so if we are required by a court order, by Government Authorities, by law enforcement authorities or by other legal processes or where it becomes necessary to do so to protect the rights or property of CloudWalker and/or its group companies/affiliates, etc. We may also disclose your information to a third party as part of a merger or transfer or any restructuring.

Cookies

A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. CloudWalker uses cookie and tracking technology depending on the features offered.

No personal information/ data/details will be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Password policy

Do help us protect your privacy by maintaining the secrecy of the username and password you use for any of our Services.

Changes to this Privacy Policy

CloudWalker reserves the right to change or update this Privacy Policy or any other of our policies/practices at any time without giving any prior notification; hence, you are requested to review the Privacy Policy periodically, to make sure that you are aware of any such changes. This Privacy Policy shall apply uniformly to CloudWalker website and CloudWalker applications or any other media used by CloudWalker for its Services. Any changes or updates will be effective immediately upon posting the same on our web site at www.cloudwalker.tv

Consent to International Transfer of Data

By using or participating in any Service and/or providing us with your details / information, you consent to the collection, transfer, storage and processing of your information outside India, consistent with this Privacy Policy. Please note that the data protection laws of countries to which your information may be transferred shall be at same level as that of India.

Data Retention

We take reasonable steps to ensure that information about you is available only for so long as is necessary for the purpose for which it is processed, or longer if required under any contract, by applicable law, or for statistical purposes, subject to appropriate safeguards.

Third-Party Links and Content on Services

Our Services may link to third-party websites and services that are outside our control. Further, CloudWalker, its group companies, its affiliates, and their directors and employees (“CloudWalker Group”) accept no liability and will not be liable for any loss or damage arising directly or indirectly (including special, incidental or consequential, punitive, or exemplary loss, damage or expenses) from your use of any application or any site or inability to use by any party, howsoever arising, and including any loss, damage or expense arising from, but not limited to, any defect, error, omission, interruption, imperfection, fault, mistake or inaccuracy with any online application, its Contents (material, information, data, money market movements, news items, etc.) or associated services, or due to unavailability of any application or any part thereof or any Contents or associated services even if CloudWalker Group are advised of the possibility of such damages, losses or expenses.

Intellectual Property Rights

Please note that CloudWalker retains all rights (including copyrights, trademarks, patents as well as any other intellectual property right) in relation to all information provided on or via this web site (including all texts, graphics and logos).

Consent

You consent to the collection and use of the information you disclose to CloudWalker in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy.

No contractual obligation

Please note that this Privacy Policy does not create any contractual or other legal rights in or on behalf of any party, nor is it intended to do so.